Introduction to various Departments in Hotel

There are various departments in hotel which helps in smooth and efficient operation. First four department are the core of or important department in hotel, which are directly responsible for day to day operation, front of the house and back of the house plays significant role to insure general administration of Human Resources Department, financial, engineering, sales and marketing, planning etc. Each department in a hotel has its specific function to perform. The functions of various departments within the room are given below:

1.     Front Office Department

Front Office Department includes all the office which is situated in near of the front hall and lobby of the hotel. It is considered as the "Nerve Center" of the hotel. It is also said that hotel is wheel of Front Office.

2.      House Keeping Department

House keeping department is regarded as back bone of the hotel. This is another important department under the room division. It is responsible for the cleanliness of occupied guest room and prepares the room for another guest in case or vacant room.

3.     Food and Beverage Department

Food and beverage generally range second to the room division in term of its revenue turnover. There are many types of food and beverage department and outlets in large hotel. Food and beverage manager is the head of this department. In large hotel he is responsible for the controlling all food and beverage outlets. There are outlets such as production, dinning service, bath ODC, banquet restaurant, bar, discotheque, and clubs.

4.     Production Department- Kitchen

Kitchen is the place where food is prepared. The term kitchen is derived from the French word “Cuisine” which literally means Art of cooking or food preparation in the kitchen.

5.     Supporting Department

a.)  Purchase and store: the main function of this department is to purchase required materials example good stationary etc. under the condition of annual rate, contract or periodic rate.

b.) Engineering Department: This department better known as maintenance departs in all most hotel.It is responsible for any maintenance and repairs of equipment and furniture and fixtures in the hotel. In it plumbing, refrigerator electrical work, air conditioning and heating, carpeting are lies. The chief engineer is head of this department.

6.     Account Department

Accounting department is the internal part in the business and it holds prime importance in hotel well. This depart maintains in trial financial activities of the activities of the property. The head of this depart is chief accountant officer or financial officer.

7.     Sales and maintenance

This departs market the hotel production to the perceptive client and identifies new market segment having further details. It does the advertising and promotional cam pin in large hotel.

8.     Personal and Human Resource Department (H.R.D)     

Personal and Human Resource Department is responsible for human resources planning, requirement and selection of staff. Motivation performance, rewarded manages system. Training and developments plays a vital role in many hotels. The personal manager most is familiar with the international local lever market and labor law. The hotel manager also looks upon the personal department for advice and suggestion and the latest development in the areas of wages, salary, job, employee-welfare medical, health and security.

9.     Security Department

The primary of the security department may includes the proper monitoring surveillance equipment and insuring that the guest, employee and the properties are safe and secure all the time.

Hotel Organization Chart